Работата на служителите на терен зависи от точността и скоростта на диспечеризация и маршрутизация, което помага да се определи правилно приоритизиране на изпълнение на задачите при получаването на заявките.
Обработването и изпълнението на заявките на клиентите, насочването на служителите с информация от GPS системата и информация за текущата пътна обстановка, предоставянето на необходимата информация на място на техническите специалисти, за да изпълнят задачите си и да регистрират събитията, когато се случват – постигането на пълната съгласуваност във всички тези дейности е много трудна задача.
След изпълнението на всички задачи служителите в отдела по фактуриране и счетоводство получават необходимата информация, в достоверността на която могат да бъдат сигурни, и завършват процеса на фактурирането.
Мобилните компютри от Zebra Technologiesсъс защита от външните влияния могат да се използват като инструменти за диспечеризация и маршрутизация, като помагат на служителите на терен да изпълняват по-бързо нужните операции, особено на места със сложни условия на труд, например във вода или в енергийни обекти, при обслужване на нефто- и газопроводите или при разработването на минерални находища.
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