VoCoVo Fully Connected Store – Retail Team Communication Solution

VoCoVo Fully Connected Store is a scalable communication solution for large retail locations, chains and teams of more than 8 employees. The system can connect up to 1,000 users and bring together communication between store colleagues, customers, head office teams and in-store technology.

The solution starts with VoCoVo Series 5 Pro communication headsets and can be expanded with checkout Keypads, two-way customer Call Points, telephony, the VoCoVo Portal and integrations with smart and AI technologies.

Employees can exchange information in real time without interrupting their work. Customers can request assistance through a Call Point, cashiers can send specific requests to colleagues, and external telephone calls or notifications from other systems can be delivered directly to team headsets.

The VoCoVo Portal provides centralised device management, remote support, usage reporting and communication between head office and teams across multiple locations. The solution is suitable for supermarkets, hypermarkets, fashion chains, DIY stores, pharmacies and other large retail organisations.